Welcome to AquaSwift — your trusted provider of premium water delivery services. By using our website, browsing our platform, or subscribing to any of our services, you agree to the terms outlined below. Please read them carefully, as they define your rights and responsibilities while interacting with our service. 1. Agreement to Terms By accessing or using AquaSwift, you confirm that you are legally eligible to enter into this agreement. If you do not accept these terms, you must not use our services. 2. Our Services AquaSwift delivers purified drinking water to homes, offices, and events through flexible subscription plans. Our service may include the delivery of water in reusable containers, optional use of dispensers, scheduling tools, and customer support features. We reserve the right to make updates or changes to our services without prior notice, provided these changes improve or maintain service quality. 3. Creating an Account To access most features of AquaSwift, you’ll need to create a personal account. You agree to provide accurate information, maintain confidentiality of your login details, and notify us of any unauthorized use. You are fully responsible for all activity under your account. 4. Payment and Billing When subscribing to a plan, you authorize AquaSwift to charge the payment method you provide on a recurring basis. Prices and billing frequency are clearly displayed during the sign-up process. You may modify or cancel your plan at any time from your account dashboard. Failed payments may result in delayed or suspended delivery until the issue is resolved. AquaSwift does not charge hidden fees or apply unexpected surcharges. 5. Delivery Terms We aim to fulfill all deliveries on time, according to your selected schedule. However, weather conditions, road closures, or logistical factors may occasionally cause delays. In such cases, we will communicate updates promptly and reschedule delivery at no extra cost. Please ensure delivery instructions are up to date and that we can access the drop-off location safely. Missed deliveries due to inaccessible locations may require rescheduling. 6. Refunds and Cancellations We want you to be completely satisfied. If you're unhappy with the service during your first 30 days, let us know and we'll provide a full refund. You may cancel your subscription at any time via your dashboard. Refunds are not provided for partial billing periods after the 30-day window unless otherwise stated. 7. Bottles and Equipment Any containers, dispensers, or materials provided by AquaSwift remain our property unless explicitly stated otherwise. Customers are expected to return reusable bottles in good condition. Lost or damaged items may incur replacement fees. You are responsible for maintaining cleanliness of equipment during use. 8. Customer Responsibilities You agree not to misuse AquaSwift services in any way. This includes, but is not limited to: Providing false or misleading information Tampering with containers or equipment Attempting to interfere with our operations Using our service for resale or redistribution 9. Privacy Commitment We are committed to protecting your data. Please refer to our Privacy Policy for details on how we handle your personal information, including usage, storage, and your rights. 10. Intellectual Property All content found on AquaSwift's website — including text, graphics, branding, icons, and visual elements — is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any materials without prior written consent from AquaSwift. 11. Service Limitations While we strive for excellence, AquaSwift is not liable for damages or losses arising from service interruptions, delivery delays, or unforeseen issues outside our control. Our commitment is to deliver clean, safe water and exceptional customer service — but we cannot guarantee perfection in all circumstances. 12. Updates to Terms We reserve the right to revise these Terms at any time. When we do, we will post the updated version on our website. Continued use of AquaSwift services after changes are made signifies your agreement to the new terms. 13. Support and Questions If you need assistance, want to report an issue, or simply have a question about how AquaSwift works, our support team is here to help. You can contact us at any time through the website’s support section or by submitting a service request via your customer account. Thank you for choosing AquaSwift. We're proud to be your partner in clean, convenient hydration.