Privacy Policy

Your Privacy Matters to Us At AquaSwift, we are committed to protecting your privacy and earning your trust. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide while interacting with our website and using our water delivery services. By visiting our site or becoming a customer, you agree to the terms described below. 1. Information We Collect We collect personal information that helps us provide high-quality, customized services. This may include: a) Information You Provide Directly Full name Delivery address(es) Contact details (email, phone number) Billing and payment information Delivery preferences or special instructions Account credentials and settings b) Information Collected Automatically When you interact with our site, we may automatically collect: IP address and browser type Device information Pages visited and time spent Location data (if enabled) Log files and referral URLs c) Cookies and Tracking Technologies We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze usage. You can manage cookie preferences through your browser settings. 2. How We Use Your Information We use your data to provide a seamless and secure experience with AquaSwift. This includes: Processing your orders and managing subscriptions Delivering water to your selected address Sending notifications about deliveries or service updates Providing customer support and responding to inquiries Personalizing content and promotions Preventing fraud and enhancing security Improving our services and website performance We do not sell, rent, or trade your personal information to third parties. 3. Sharing of Information We may share certain information with trusted third parties only when necessary to deliver our services: Delivery partners who handle logistics on our behalf Payment processors who securely manage transactions IT and support providers who help us operate the platform Regulatory authorities, if required by law All third parties are contractually obligated to protect your data and only use it as instructed by AquaSwift. 4. Data Retention We retain your personal information only as long as necessary to fulfill our services, meet legal obligations, and resolve disputes. Once no longer needed, your data is securely deleted or anonymized. 5. Your Rights and Choices You have the right to: Access the personal data we hold about you Correct inaccurate or outdated information Request deletion of your data Withdraw consent to marketing communications Opt out of non-essential cookies You can exercise these rights through your account settings or by contacting our support team. In certain cases, we may need to verify your identity before processing your request. 6. Data Security We implement industry-standard security measures to protect your data, including: Encrypted data transmission via HTTPS Secure payment gateways Limited access to customer data internally Regular monitoring and threat detection systems While we do our best to safeguard your information, no system is 100% immune. We recommend using strong passwords and logging out after accessing your account from public devices. 7. Children’s Privacy Our services are intended for users aged 18 and older. We do not knowingly collect personal data from children. If we discover that we have accidentally collected information from a minor, we will delete it promptly. 8. External Links Our website may contain links to external resources or partners. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their policies before sharing any information. 9. Policy Updates We may occasionally update this Privacy Policy to reflect changes in technology, services, or legal requirements. When we do, we will revise the “last updated” notice and post the revised policy on our website. Continued use of AquaSwift services indicates your acceptance of the updated terms. 10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us via the contact form on our website. Our team is here to help and will respond promptly. At AquaSwift, your privacy isn’t just a policy — it’s a promise.